What is the warranty on my DockATot product?
LIMITED WARRANTY ON DOCKATOT® PRODUCTS
Enfant Terrible Design AB warrants the DockATot® product to be free from defects in material and workmanship existing at the time of manufacture for a period of one (1) year from the date of initial purchase. If such a defect is discovered during the limited warranty period, we will, at our sole option, repair or replace your DockATot® product at no cost to you. Enfant Terrible Design AB will make every effort to provide a replacement product of the same color as the original product, but at times may be unable to do so.
This limited warranty does NOT cover any damage due to misuse, normal wear and tear, or damages caused by use inconsistent with the instructions and warnings. This warranty does not cover any DockATot® products that have been involved in an accident or fire, or that have been altered, repaired or otherwise modified by the consumer. This warranty does not cover stains, discoloration or shrinkage of the DockATot® components, including the cover, and does not cover products that have not been cared for in accordance with the instructions. This warranty applies solely to the original purchaser and is non-transferrable. Enfant Terrible Design AB may request proof of purchase (receipt or invoice) to confirm ownership.
THE CUSTOMER'S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY SHALL BE LIMITED AS SPECIFIED HEREIN TO REPAIR OR REPLACEMENT, AT OUR SOLE OPTION. IN ANY EVENT, RESPONSIBILITY FOR SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES IS EXPRESSLY EXCLUDED FROM THIS LIMITED WARRANTY.
This policy is offered alongside and in addition to your statutory rights under consumer law.
If you believe your DockATot® product is defective or requires repair, please contact us at the information below to obtain a return authorization. Please have your receipt or proof of purchase handy when you call. Enfant Terrible Design AB will then issue you a return authorization with specific instructions on returning the DockATot® or will ship replacement parts directly to you.
Enfant Terrible Design AB
Gustaf Adolfsväg 20
761 40 Norrtälje, Sweden